World Consumer Rights Day 2010 in Europe

The consumer movement across Europe will be mobilising on and around 15 March 2010 to highlight World Consumer Rights Day (WCRD) 2010. Here is a selection of the various of activities that will be taking place across the region:

• Association of Consumers in Serbia (APOS) is organising a media conference in Belgrade around the theme of financial services. The results of a mystery shopping investigation, undertaken with technical advice from Which? in the UK, will be presented. Representatives from government, the national bank, the EC and industry associations will be in attendance.

• Protection of Consumer Rights NGO (PCR), Armenia is holding a press conference to anounce WCRD, which will be broadcast on 10 TV chanels.

• Romanian Association for Consumer Protection is organising a public event on 15 March to launch new tools for financial education, developed as part of an EC funded national programme on 'Financial Education and Family Budget'. Volunteers will also be distributed informational materials to consumers in shopping centres across Bucharest.

• Consumidores en Acción (FACUA), Spain will be announcing the winners of the 'Worst Company of the Year' competition on WCRD 15 March 2010. Categories include worst company, worst business practice and worst advertisement in the last 12 months.

• Consommation, Logement et Cadre de vie (CLCV) highlights WCRD to readers of their monthly magazine in a special one-page feature.